The main role of the client time reports is to increase the transparency between the parties and bring everyone on the same page.
The benefit of keeping accurate client time reports goes a long way, as they can prove the company/individual’s mettle and provide their clients with insight into how they manage different projects, and tasks, and how they go about company-client communication.
My Hours is a time tracking software app that will allow you to create accurate client time reports and a whole roster of beneficial features.
How to Use Client Time Reports
Client time reports are designed and used to provide clients with an overview of the work completed on their projects at regular intervals.
These intervals may be custom or client-preferred, but usually, they are:
The process of creating a client time report should look like this:
- The timesheet software collects the data on specific projects and tasks.
- That data is later compiled in a custom time tracking report.
- The report can be modified to include different types of data but this depends on what data the client actually wants.
- Once the report is created, it can be sent to the client at regular intervals, i.e., weekly, monthly, annually, etc.
Benefits of Client Time Reports
When sending a client time report, the company, business, or individual can have a close discussion with the client and highlight parts of the progress of ongoing projects.
Client time reports allow you to build client trust in a straightforward and effective manner. This way, you’ll create a solid reputation and/or company image and a professional relationship with your clients.
Client Time Reports Allow Interaction With Clients
First of all, the reports assure the client that their project is going full steam. Secondly, regular client reports allow the working teams to clear any misconceptions and possible workflow issues before they pile up and slow down the project work.
Client Time Reports Allow for Transparency
It might sound like the word transparency is mentioned way too often when talking about reports and clients, but the truth is, trust is the backbone of the relationship between you and your client, and that trust is built through a constant stream of transparent client reports.
By sending accurate and timely client reports, you reassure your clients that they don’t have to worry about shady work and that you’re not hiding any small print details.
Client Time Reports Will Help You Make Clients Accountable
As much as you’re responsible to your client regarding work progress, clients also hold accountability for their projects. The gist of things is that a client has to ask for realistic goals and provide project specifics measurements for you to deliver as part of the finished product.
When a client doesn't provide information regarding what they want, it will be hard for a company or a freelancer to deliver on the project. This might lead to further hours of work due to project alterations, instead of delivering the finished product in the agreed cycle.
Client Time Reports Allow Companies to Boost Their Success
The way humans work, it’s more common for them to remember the bad stuff rather than the good stuff. Without regular communication, you might find yourself in a position where your work (or your team’s work) is taken for granted or simply overlooked.
Therefore, you can use the client time reports to highlight your completed work and emphasize your success. The clients will appreciate the effort you’re putting in to create a refined finished product, and you’ll win them over and ensure recurring deals.